Business Operations Manual

Learn how to operate more efficiently and successfully. Running an awards business is a complicated task, and running one well requires a high level of organization, clearly defined procedures, and savvy decision-making. Whether you are just starting out or have been in business for a while, you'll find the new ARA Business Operations Manual a valuable guide to operating more profitably.	Chapter Descriptions Defining Your Business Business Structure Locations and Leases Order Flow Importance of Quality The Standard Advantage Supplier Relationships Extending Credit and Getting Paid Mastering the Numbers Forms, Forms, Forms
Among the topics covered in this manual are: defining your business, choosing the best legal structure, selecting a location and facility, organizing the work flow, building in quality, developing shop standards, maximizing vendor relationships, and establishing payment policies--everything you need to know to operate successfully. An informative how-to book with Forms and procedures for improving your business Checklists and exercises Step-by-step guides Operational tips Charts and examples A computer diskette containing templates and forms Here is what some of your fellow ARA members have to say about the Business Operations Manual: "The chapters all have useful information, and the forms in the back have helped me in setting up forms for my business." - Susan Jo Baumann, Three Rivers Engraving "When we contemplate changes in the way we do things, we always consult the manual." - Linda Budd, Just Right Awards "We find the Business Operations Manual to be a very useful tool. Subsequent to studying this manual, we were able to improve our operation in several important areas. Specifically, our tracking of invoices and work orders has improved greatly." - Don Belli, Victory Trophies "Its outstanding. First, a thorough review; Second, reminders of things forgotten. Don’t let my competitors get a hold of this manual!" - Peter Clarke, Clarkes Recognition